Organisation & User Management

Quick answers to help you understand how users and organisations are created, managed, and administered.

System Upgrade Week Commencing 30 March 2026

Information on our upcoming system upgrade, who is affected, what steps you may need to take, and how to make sure you can continue accessing Nexus without interruption.

Security and Compliance

Learn about the Security and Compliance of the Nexus Platform

Language Translations

The FAQ will discuss topics related to the Nexus Language Selector Menu and underlying AI translation technology.

Entitlement & License Management

These FAQs provide a quick overview of how entitlements work in Nexus—helping you understand who gets access to what, how permissions are set, and what to do if something doesn’t look right. Perfect for users who are just getting started.

Customer Portal

Learn how to get the most from the new Nexus customer portal.